Recent Posts by Simon - DAFNE Online

May 6, 2022

Simon 578 posts

Topic: General Discussion / Improving access to DAFNE in Scotland

The ALLIANCE’s Diabetes Lived Experience Network are performing a survey for those that have lived experience of diabetes (and that will include the experience of structured education) in Scotland; which they will feedback to the Scottish Government. The ALLIANCE and DAFNE Central need the help of Graduates from Scotland in filling out a short survey on their experience of DAFNE, with the aim of improving access to DAFNE in Scotland. You can find out more information from their flyer here.

Feb 2, 2022

Simon 578 posts

Topic: Site Development / My Blood Glucose Diary times are being recorded differently to being entered.

Glad you like them! Let me know if there's anything else we can improve.

Additionally, I can fix up your diary entries where the time has been recorded wrongly - just let me know the date range which is out, and how many hours the entries are out by.

Feb 1, 2022

Simon 578 posts

Topic: Site Development / My Blood Glucose Diary times are being recorded differently to being entered.

Hey Warwick - I've got to the bottom of this now, we'd added some updates for better timezone support but missed them out of the add multiple entries form that you were using. This is now fixed so should be working for you!

Jan 31, 2022

Simon 578 posts

Topic: Site Development / My Blood Glucose Diary times are being recorded differently to being entered.

Hey Warwick - I'll take a look and see if I can figure out what's going on.

Dec 20, 2021

Simon 578 posts

Topic: DAFNE Online Mobile / App logs me out when I close it - iPhone11

Hi Sara - sorry to be adding to your stress and getting in between you and your food! I'm working with a couple of users on iOS login issues - we recently updated the way logins are handled so I'm ironing out some of those issues. Can you drop me an email with the following info:

The last time and date this happened to you
The time and date of the entry which you saved which triggered the login

I'm also about to release an updated version of the app which adds extra logging for me to see what's going on and hopefully get closer to solving the problem.

Oct 31, 2021

Simon 578 posts

Topic: Site Development / My Blood Glucose Diary default dates

No problem! Let me know if anything else needs fixing.

Oct 31, 2021

Simon 578 posts

Topic: Site Development / Errors in DAFNE database

Hi Charles,

As Warwick says it’s likely due to the updates we made to better support time zones. Can you share your diary with me (click my username and then there should be a link to share your diary with me) and also send a screenshot of the problem to [email protected]

Thanks

Simon

Oct 28, 2021

Simon 578 posts

Topic: Site Development / My Blood Glucose Diary default dates

Hi Warwick - I've made the first change needed to support time zones and you can update your profile now. You can read more about it in this forum post

Oct 28, 2021

Simon 578 posts

Topic: Site Development / Upload problems

This has now been fixed in version 2.7.2 of the iOS app.

Oct 28, 2021

Simon 578 posts

Topic: General Discussion / Time zones

Hi everyone,

We released an update today which allows you to select your local time zone which will mean you get the correct local time when creating a new entry, and times are kept in sync between your iPhone app and online version of the diary. The next time you log in you'll be taken to your profile page and you can select your timezone at the bottom of the page (remember to click the save button).

As up until today we've been storing entries as if they were all in GMT and not taking into account timezones you may see your existing diary entries will appear out of sync. We are working on migrating all of these back to the correct time zone for you and this should be available in the next week or so.

Let us know if you need any help or have any questions/feedback

Simon

Oct 25, 2021

Simon 578 posts

Topic: Site Development / Upload problems

I've been talking with Annette over email and it seems like on her phone the login button is covered up by the keyboard - I'm assuming this affects a few of you so I'll get an update out to this ASAP as the Login button being pressed is critical to the uploads actually working

Oct 25, 2021

Simon 578 posts

Topic: Site Development / Upload problems

Hi Annette, sorry about this - we've recently updated the way you login via the app to (hopefully) make it more stable, can you drop me a line at [email protected] and I'll help figure out what's going on.

Thanks,

Simon

Oct 4, 2021

Simon 578 posts

Topic: Site Development / My Blood Glucose Diary default dates

Thanks Warwick - I'm looking into making the site more timezone friendly so that should hopefully fix your problems Smile

May 21, 2021

Simon 578 posts

Topic: DAFNE Online Mobile / Pulling BG from Apple Health

Hi Sclewis,

Thanks for your reply - I can certainly look to do this, would you want to do this pull automatically or by pressing a button in the diary entry? Also would you want all 3 pulled at once or the option to do them individually?

Simon

Jan 13, 2021

Simon 578 posts

Topic: General Discussion / Course Handbook

Hi Laura,

Drop us an email at [email protected] and we can work with the DAFNE Central team to get you verified as a Graduate. We can indeed change your status but need the OK to do so from the DAFNE team.

Thanks,

Simon

Dec 8, 2020

Simon 578 posts

Topic: DAFNE Online Mobile / Mobile app won't upload results/Entries

Hi Steve,

I’m sorry about this - we’ve recently migrated the website and that has broken the way the Android app interacts with the site. As we are a couple of DAFNE graduates running this part time, and the person who originally made the app has moved on we aren’t able to update it quickly. In the short term the best bet is to use the website on your phone’s browser to add blood glucose results, we have tried to make it as mobile friendly as possible but if you think there’s anything we can improve to make that easier let me know.

Long term it’s my intention to learn the skills needed to build a new Android version, unfortunately that just takes time.

Feb 11, 2020

Simon 578 posts

Topic: Site Development / Site Development

Hi Neil and Torana,

Thanks for your feedback - as you know we run this in our spare time so it sometimes takes a while to get around to making updates. We are also currently working with DAFNE central to make it more obvious that we are a graduate run and focused site, but equally would like to retain the DAFNE branding and more importantly access to updated DAFNE resources. There should be some updates on that coming soon.

I'm currently working on tidying up and improving the look and feel of the site so to your point about graphics or photos then let me know what specifically you'd like to see, as well as any other ideas for improvement to the site.

Finally there is a DAFNE Facebook Group which you can join too.

Simon

Sep 27, 2019

Simon 578 posts

Topic: General Discussion / DAFNE app for android

Hey richarde500 - we would love some help as the development with the Android app has stalled. We all do this in our spare time so we mainly focus on the iOS app and the website itself. Should I drop you an email to get things going?

Jul 12, 2019

Simon 578 posts

Topic: Site Development / Deleting entire BG diary option request

Thanks for the confirmation - I have deleted all of your entries.

Jul 12, 2019

Simon 578 posts

Topic: Site Development / Deleting entire BG diary option request

Hi JayBee,

We will delete the entries for you - just one last confirmation, I know you posted about the Android app not uploading, this should be fixed now if you still want to use it. If not and you still want them deleted just reply confirming that and I'll do it for you.

Simon

Jul 11, 2019

Simon 578 posts

Topic: Site Development / Deleting entire BG diary option request

Hi Jaybee,

If you're looking at your diary on the site there's a tick box next to the time on each entry for you to select them individually and then click the option at the bottom to bulk delete them. If that's too much hassle then let us know and we can do it for you at our end.

Out of interest why do you want to delete them? Are you moving away from the site?

Thanks,

Simon

Jul 4, 2019

Simon 578 posts

Topic: Site Development / DAFNE Online App Missing From Android App Store

Hi,

Unfortunately the person who maintained the Android version of the app is no longer able to develop it so there won't be any new versions unless we get a willing volunteer to help out with that.

We made a change to the site yesterday which meant that the URLs to DAFNE Online were no longer valid in the Android app - I have just reversed these so you should now be able to upload from the DAFNE Android App.

Thanks,

Simon

Jul 2, 2019

Simon 578 posts

Topic: Site Development / LibreLink + DAFNE App

Hi Alex,

I'm not a Libre user myself - rather have a Dexcom. Does Librelink save BG entries to Apple Health? I'm assuming you'd like your libre entries to appear in the DAFNE Online app so you can upload them here?

If it does save to Apple Health then we can look at implementing something which would read from the Health app.

Simon

May 6, 2022 Simon 578 posts	Topic: General Discussion / Improving access to DAFNE in Scotland The ALLIANCE’s Diabetes Lived Experience Network are performing a survey for those that have lived experience of diabetes (and that will include the experience of structured education) in Scotland; which they will feedback to the Scottish Government. The ALLIANCE and DAFNE Central need the help of Graduates from Scotland in filling out a short survey on their experience of DAFNE, with the aim of improving access to DAFNE in Scotland. You can find out more information from their flyer here.

Feb 2, 2022 Simon 578 posts	Topic: Site Development / My Blood Glucose Diary times are being recorded differently to being entered. Glad you like them! Let me know if there's anything else we can improve. Additionally, I can fix up your diary entries where the time has been recorded wrongly - just let me know the date range which is out, and how many hours the entries are out by.

Feb 1, 2022 Simon 578 posts	Topic: Site Development / My Blood Glucose Diary times are being recorded differently to being entered. Hey Warwick - I've got to the bottom of this now, we'd added some updates for better timezone support but missed them out of the add multiple entries form that you were using. This is now fixed so should be working for you!

Jan 31, 2022 Simon 578 posts	Topic: Site Development / My Blood Glucose Diary times are being recorded differently to being entered. Hey Warwick - I'll take a look and see if I can figure out what's going on.

Dec 20, 2021 Simon 578 posts	Topic: DAFNE Online Mobile / App logs me out when I close it - iPhone11 Hi Sara - sorry to be adding to your stress and getting in between you and your food! I'm working with a couple of users on iOS login issues - we recently updated the way logins are handled so I'm ironing out some of those issues. Can you drop me an email with the following info: The last time and date this happened to you The time and date of the entry which you saved which triggered the login I'm also about to release an updated version of the app which adds extra logging for me to see what's going on and hopefully get closer to solving the problem.

Oct 31, 2021 Simon 578 posts	Topic: Site Development / My Blood Glucose Diary default dates No problem! Let me know if anything else needs fixing.

Oct 31, 2021 Simon 578 posts	Topic: Site Development / Errors in DAFNE database Hi Charles, As Warwick says it’s likely due to the updates we made to better support time zones. Can you share your diary with me (click my username and then there should be a link to share your diary with me) and also send a screenshot of the problem to [email protected] Thanks Simon

Oct 28, 2021 Simon 578 posts	Topic: Site Development / My Blood Glucose Diary default dates Hi Warwick - I've made the first change needed to support time zones and you can update your profile now. You can read more about it in this forum post

Oct 28, 2021 Simon 578 posts	Topic: Site Development / Upload problems This has now been fixed in version 2.7.2 of the iOS app.

Oct 28, 2021 Simon 578 posts	Topic: General Discussion / Time zones Hi everyone, We released an update today which allows you to select your local time zone which will mean you get the correct local time when creating a new entry, and times are kept in sync between your iPhone app and online version of the diary. The next time you log in you'll be taken to your profile page and you can select your timezone at the bottom of the page (remember to click the save button). As up until today we've been storing entries as if they were all in GMT and not taking into account timezones you may see your existing diary entries will appear out of sync. We are working on migrating all of these back to the correct time zone for you and this should be available in the next week or so. Let us know if you need any help or have any questions/feedback Simon

Oct 25, 2021 Simon 578 posts	Topic: Site Development / Upload problems I've been talking with Annette over email and it seems like on her phone the login button is covered up by the keyboard - I'm assuming this affects a few of you so I'll get an update out to this ASAP as the Login button being pressed is critical to the uploads actually working

Oct 25, 2021 Simon 578 posts	Topic: Site Development / Upload problems Hi Annette, sorry about this - we've recently updated the way you login via the app to (hopefully) make it more stable, can you drop me a line at [email protected] and I'll help figure out what's going on. Thanks, Simon

Oct 4, 2021 Simon 578 posts	Topic: Site Development / My Blood Glucose Diary default dates Thanks Warwick - I'm looking into making the site more timezone friendly so that should hopefully fix your problems

May 21, 2021 Simon 578 posts	Topic: DAFNE Online Mobile / Pulling BG from Apple Health Hi Sclewis, Thanks for your reply - I can certainly look to do this, would you want to do this pull automatically or by pressing a button in the diary entry? Also would you want all 3 pulled at once or the option to do them individually? Simon

Jan 13, 2021 Simon 578 posts	Topic: General Discussion / Course Handbook Hi Laura, Drop us an email at [email protected] and we can work with the DAFNE Central team to get you verified as a Graduate. We can indeed change your status but need the OK to do so from the DAFNE team. Thanks, Simon

Dec 8, 2020 Simon 578 posts	Topic: DAFNE Online Mobile / Mobile app won't upload results/Entries Hi Steve, I’m sorry about this - we’ve recently migrated the website and that has broken the way the Android app interacts with the site. As we are a couple of DAFNE graduates running this part time, and the person who originally made the app has moved on we aren’t able to update it quickly. In the short term the best bet is to use the website on your phone’s browser to add blood glucose results, we have tried to make it as mobile friendly as possible but if you think there’s anything we can improve to make that easier let me know. Long term it’s my intention to learn the skills needed to build a new Android version, unfortunately that just takes time.

Feb 11, 2020 Simon 578 posts	Topic: Site Development / Site Development Hi Neil and Torana, Thanks for your feedback - as you know we run this in our spare time so it sometimes takes a while to get around to making updates. We are also currently working with DAFNE central to make it more obvious that we are a graduate run and focused site, but equally would like to retain the DAFNE branding and more importantly access to updated DAFNE resources. There should be some updates on that coming soon. I'm currently working on tidying up and improving the look and feel of the site so to your point about graphics or photos then let me know what specifically you'd like to see, as well as any other ideas for improvement to the site. Finally there is a DAFNE Facebook Group which you can join too. Simon

Sep 27, 2019 Simon 578 posts	Topic: General Discussion / DAFNE app for android Hey richarde500 - we would love some help as the development with the Android app has stalled. We all do this in our spare time so we mainly focus on the iOS app and the website itself. Should I drop you an email to get things going?

Jul 12, 2019 Simon 578 posts	Topic: Site Development / Deleting entire BG diary option request Thanks for the confirmation - I have deleted all of your entries.

Jul 12, 2019 Simon 578 posts	Topic: Site Development / Deleting entire BG diary option request Hi JayBee, We will delete the entries for you - just one last confirmation, I know you posted about the Android app not uploading, this should be fixed now if you still want to use it. If not and you still want them deleted just reply confirming that and I'll do it for you. Simon

Jul 11, 2019 Simon 578 posts	Topic: Site Development / Deleting entire BG diary option request Hi Jaybee, If you're looking at your diary on the site there's a tick box next to the time on each entry for you to select them individually and then click the option at the bottom to bulk delete them. If that's too much hassle then let us know and we can do it for you at our end. Out of interest why do you want to delete them? Are you moving away from the site? Thanks, Simon

Jul 4, 2019 Simon 578 posts	Topic: Site Development / DAFNE Online App Missing From Android App Store Hi, Unfortunately the person who maintained the Android version of the app is no longer able to develop it so there won't be any new versions unless we get a willing volunteer to help out with that. We made a change to the site yesterday which meant that the URLs to DAFNE Online were no longer valid in the Android app - I have just reversed these so you should now be able to upload from the DAFNE Android App. Thanks, Simon

Jul 2, 2019 Simon 578 posts	Topic: Site Development / LibreLink + DAFNE App Hi Alex, I'm not a Libre user myself - rather have a Dexcom. Does Librelink save BG entries to Apple Health? I'm assuming you'd like your libre entries to appear in the DAFNE Online app so you can upload them here? If it does save to Apple Health then we can look at implementing something which would read from the Health app. Simon