Course Handbook

9 posts, 5 contributors

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derekh1965 DAFNE Graduate
NHS Lothian
94 posts

Is there no access to the course Handbook?

Warwick DAFNE Graduate
Diabetes Australia-Vic, Melbourne, Victoria
425 posts

As a graduate, you should be able to access the DAFNE Course Handbook under the DAFNE Tools drop down menu above.

I can access it, but I'm aware that the UK and Australian handbooks differ, so I can't say with certainty that you would be able to see the UK one. Perhaps someone else who is a UK graduate can confirm that it is still available

derekh1965 DAFNE Graduate
NHS Lothian
94 posts

Thanks for you reply,

When I click on the DAFNE Course Handbook menu a page opens, and when clicking on DAFNE and 5X1 Course Handbook this opens a blank page.

I am in the UK

Charles R DAFNE Graduate
Kingston Hospital NHS Foundation Trust
4 posts

derekh1965 said:
Thanks for you reply,

When I click on the DAFNE Course Handbook menu a page opens, and when clicking on DAFNE and 5X1 Course Handbook this opens a blank page.

I am in the UK



I'm in the UK, and when I take the route you took to open the DAFNE and 5X1 Course Handbook it opens for me. However, being a 272 page pdf document it does take a while to download, so it may be your internet connection letting you down. I hope this helps.

marke Site Administrator
South East Kent PCT
686 posts

Hi,
Sorry for the delayed reply. Its an issue with the program we used to display the handbook which is from Adobe. You should be able to fix it on a browser by going into its settings and deleting the cached data for our site.

In Firefox go to the 3 bars in the top right and select 'settings' . Then 'Privacy & Security' , followed 'Manage Data' in the 'Cookies and Site Data section. In the search box at the top enter 'dafneonline' , the list below will change to just our site. Select the line and then click 'remove selected' then 'save data'. Now then you try to display it , it will hopefully work. If not refresh the page again.

In Edge go to the 3 dots in the top right and select 'settings' . Then 'Cookies and Site Permissions', followed by 'Manage and Cookies and Site Data' .
Next select 'See all cookies and site data' and in the search box at the top enter 'dafneonline' , the list below will change to just our site. Now click on 'Remove all shown'. In the pop-up window that appears select 'clear'. Now then you try to display it , it will hopefully work. If not refresh the page again.

Chrome will be similar to Edge.

derekh1965 DAFNE Graduate
NHS Lothian
94 posts

Hi Marke
Thanks for your reply
Unfortunately that still didn't work.
here is a copy of the link I am taken to which shows a blank page,
https://www.dafneonline.co.uk/hbook_topics/viewhbMDI?region=UK20 refreshed a few times

marke Site Administrator
South East Kent PCT
686 posts

Hi,
Can you confirm the browser you are using on what device and what OS version you have. It's hard to test every combination of browser/device/OS but we can try if we know what they are. It maybe that there is another fix for your particular combination.

suzanneh DAFNE Graduate
Oxford University Hospitals NHS Foundation Trust
1 post

Hi,

I am also experiencing this problem on both Chrome and Firefox after clearing cache cookies. Is there a way of being emailed the coursebook via wetransfer or another site at all? Thank you very much.

marke Site Administrator
South East Kent PCT
686 posts

Hi,
Sorry no we are not allowed to provide copies of the handbook as part of our agreement with the DAFNE Programme Team, we can only provide access to a copy that cannot be downloaded or printed.

Can you check in firefox under the site data again, when you filter to dafneonline.co.uk , you should have 4 cookies and mine has 4.6Kb of storage. When I clear the data, I always save and then restart the browser to ensure it has nothing still hanging around. I then open the handbook and it works everytime.

Regards

MarkE