workstream 2

All, the workstream 2 document that Brian and I have produced, like the letter we would like everyones feedback on its contents. You can open it by clickingo on the link below:

Task 2 Doc

hey mark

my comments on work stream 2

1. i totally agree that not everything should go through dafne central as we are at the end of the day independant, also wouldnt a newsletter asking for permissio from dug members to be contacted be along the same lines as the letter that has just been produced?

2. how many newsletters a year? i would put myself forward to helpl with this once other issues have been sorted out

3. could the feedback from dug not be filtered back through duag members by area? thought it might helpl solve the potential problem of dafne central processing the information and being tied up time wise?

emma x

Hi Emma, comment 3 is a good idea ! I hadn't thought of that but it makes sense, it would be a good way of establishing local relationships between us and DUG members. i will add it to the document.

I agree with Emma - aren't we already asking for permission & contact details in the letter I produced? Talking of which, does everyone approve of the latest version & should I send it to Gill for production as we are already behind on our target dates? I also think Emma's 3rd point is a good idea.
Annette x

yes, we are already asking for contact details so clearly your ideas were in line with mine and vice-versa. i wrote the doc above a day or so after the meeting and have been waiting for Brian to return from holiday and review it before posting it here. Therefore some of the ideas have been overtaken by events. I approve the latest version but I'm not sure what the process is to move forward. I guess we just need responses from all those that have bothered to read the forum before you send it to Gill. Everyone else doesn't get a say since they evidently don't want to contribute.

I also agree that if they do not enter comment then that is an implied acceptance. Its like building a 3 legged stool by committee with the result that the stool is never finished! Lets just bite bullets and get on with it. Pass it to Central DAFNE for them to issue to DUG either by email or by letter. A cover note/compliments slip from Central DAFNE would get over the signature bit

Ok thanks Brian, will do.

sounds good to me em x

My comments
1. DUG was set up by and for Central DAFNE to have ability to contact users and for central DAFNE to hold contact details as a resource for the DAFNE Collaborative also. The secondary purpose was to create an active user group (ie. DUAG);
Remember process is we contact DUG on a specific matter (either for DAFNE Collaborative, Stakeholder or DUAG) provide information to Users and, if required, ask if they are interested in more information/being involved we give them the contact details of the individual / organisation initiating the request to respond to directly; therefore communications between groups are set up. I really do not see the need to duplicate the database.
Please note the letter as we are sending out asks for responses back to Central DAFNE; if DUAG want to hold their own database this will have to be discussed and sorted out later.

2. Agree, we have already had problems with some folks emails when we sent out email to DUG re QISMET; we had a load of failed delivery messages, so even some of the emails we hold are inaccurate or out of date. We have asked for folk to confirm their email in letter being sent out by Annette.

3. Guess this is one of the areas superseded by events. Letter from Annette had feedback form on for folk to complete and return. Responses will be scanned and forwarded to DUAG - you need to let me know who these need to go to, all of DUAG or just one or two individuals?

4. Agree with sentiments re no point asking for info if not doing anything with this.

Unfortunately I feel that I need to raise my concern regarding the comments about Central DAFNE. Yes we are resource limited, however I would prefer if folk have had any problems on specific issues to discuss these directly with me, rather than generalised statements, which are unhelpful.

We have a very large and diverse remit and a programme of activity, for Central DAFNE to operate work must be integrated into the teams’ existing work plan. We would find it helpful if we could get an idea of when to expect additional work from DUAG, as we can then plan for activity more effectively and be able to confirm with you when we are able to complete tasks. This would be helpful to the admin team and also I’m sure for DUAG.

I would like you all to be aware, for example, I received Annette’s final version of the letter last Thursday and Sharon is sending these to DUG with emails today, and postal letters will go out this week.


I really do not understand the purpose of the last sentence of point four

I agree with the last statement above. You won't get more DUG members by sending DUG anything! It's the DAFNE graduates that need to be contacted for this purpose surely.