4 posts, 2 contributors
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SaraMc 3 posts |
Hello, I have a problem where almost every time I close the app it logs me out. When I enter new readings I have to log back in. Not the worst problem you might think. But as I’m logging these details while my food is waiting for me, it’s another layer of stress added to the whole process. I love the app. I won’t use any other as I don’t trust the developers with all of that personal information. I have tried deleting the app and resetting my phone but it has not helped. Does anyone have a fix for this please? Thank you |
Simon
Site Administrator
Sheffield Teaching Hospitals 578 posts |
Hi Sara - sorry to be adding to your stress and getting in between you and your food! I'm working with a couple of users on iOS login issues - we recently updated the way logins are handled so I'm ironing out some of those issues. Can you drop me an email with the following info:
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SaraMc 3 posts |
Hi there, |
SaraMc 3 posts |
Oops. Missed the part about the email hahaha. I’ll do that. Thanks. |