Upload problems

4 posts, 2 contributors

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Annette Bell DAFNE Graduate
Sheffield Teaching Hospitals
68 posts

Is anyone else having problems when saving entries? When I hit save I get a page coming straight up asking me to login but it doesn’t work. When I’ve gone in to check my diary entries some are being duplicated and I have to delete them, and my latest entries aren’t there. I have a fully updated iPhone X.

Simon Site Administrator
Sheffield Teaching Hospitals
578 posts

Hi Annette, sorry about this - we've recently updated the way you login via the app to (hopefully) make it more stable, can you drop me a line at [email protected] and I'll help figure out what's going on.

Thanks,

Simon

Simon Site Administrator
Sheffield Teaching Hospitals
578 posts

I've been talking with Annette over email and it seems like on her phone the login button is covered up by the keyboard - I'm assuming this affects a few of you so I'll get an update out to this ASAP as the Login button being pressed is critical to the uploads actually working

Simon Site Administrator
Sheffield Teaching Hospitals
578 posts

This has now been fixed in version 2.7.2 of the iOS app.