Website BG Diary Access

January 17, 2014 13:59

JayBee DAFNE Graduate
James Paget University Hospitals NHS Foundation Trust 587 posts

Hi y'all,

I was wondering if anyone else was seeing this message when they try to view their BG diary on the website (I'm currently doing so through Firefox version 26.0) :

"We're sorry, but something went wrong.
We've been notified about this issue and we'll take a look at it shortly."

I cannot do anything like send my diary entries through the Android phone app to anyone (and most of my HCPs have trouble looking at my Android phone's DAFNE app on screen despite it's large size) so having the option to copy/paste from here is quite vital. I think BG diary entries are still uploading okay on a related note since I've managed to gain access on rare occassions.

I will keep trying in case it does decide to show the page.
Thanks in advance. I hope the site is doing alright. Sad

Edit: Still bit hit and miss, but I've managed to get my entries for my appointment today. Is anyone else having the same trouble?

January 17, 2014 14:22

mum2westiesGill 502 posts

http://www.dafneonline.co.uk/forums/1/topics/2359

January 17, 2014 14:23

JayBee DAFNE Graduate
James Paget University Hospitals NHS Foundation Trust 587 posts

Ah, thank ya kindly whiskymum Smile

January 20, 2014 21:49

Simon Site Administrator
Sheffield Teaching Hospitals 578 posts

Just in case you're not monitoring the above topic, we've now fixed the issue, sorry for the inconvenience.

January 17, 2014 13:59 JayBee DAFNE Graduate James Paget University Hospitals NHS Foundation Trust 587 posts	Hi y'all, I was wondering if anyone else was seeing this message when they try to view their BG diary on the website (I'm currently doing so through Firefox version 26.0) : "We're sorry, but something went wrong. We've been notified about this issue and we'll take a look at it shortly." I cannot do anything like send my diary entries through the Android phone app to anyone (and most of my HCPs have trouble looking at my Android phone's DAFNE app on screen despite it's large size) so having the option to copy/paste from here is quite vital. I think BG diary entries are still uploading okay on a related note since I've managed to gain access on rare occassions. I will keep trying in case it does decide to show the page. Thanks in advance. I hope the site is doing alright. Edit: Still bit hit and miss, but I've managed to get my entries for my appointment today. Is anyone else having the same trouble?
January 17, 2014 14:22 mum2westiesGill 502 posts	http://www.dafneonline.co.uk/forums/1/topics/2359
January 17, 2014 14:23 JayBee DAFNE Graduate James Paget University Hospitals NHS Foundation Trust 587 posts	Ah, thank ya kindly whiskymum
January 20, 2014 21:49 Simon Site Administrator Sheffield Teaching Hospitals 578 posts	Just in case you're not monitoring the above topic, we've now fixed the issue, sorry for the inconvenience.