If you're unable to log in, let us know ASAP

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Simon Site Administrator
Sheffield Teaching Hospitals
578 posts

Hi,

Recently we found a problem with the site, where nobody was able to log in. Obviously this was a large problem as nobody was able to update their diary/post on the forums/look up CPs and so on, which is a great problem for the team.

First of all, apologies for any of you who tried to log in earlier this week and couldn't - we have now fixed the problem. This was caused by our web hosting company updating some software which broke the site. We were able to fix it mid-afternoon Friday after some users brought it to our attention.

Secondly, an appeal - if you do try to log in to the site and receive an error page, then contact us straight away at [email protected] letting us know the problem and the time it occurred. Note if you are using an incorrect username/password, the site will tell you this specifically.

This point also applies if you find some part of the site working in a strange or unexpected way - chances are you are not the only person to notice this.

We ask this because we can only fix those problems which we know about, and want to make DAFNE Online the best it can be.

Thanks,

Simon